How can we help you?
Welcome to the Adventure Planners Support Center
Whether you’re planning a tour, have a question about your booking, or need help while on your journey, our support team is ready to assist you.
Browse by topic
Tour bookings
How to book a tour, payment options and security, our cancellation and refund policy, and rescheduling or modifying your tour.
Custom tour packages
How to request a custom itinerary, what’s included in personalised packages, and group travel and corporate tours.
Motorbike rentals (via Pakistan Bikers)
The rental process and requirements, licence and documentation, and our insurance and security-deposit policy.
Adventure & trekking info
What to pack, weather conditions and safety guidelines for the mountains.
During your tour
Emergency contacts, changes in schedule due to weather, and local support and guides.
Visas & invitation letters
Applying for a Pakistan visa, Letters of Invitation and the documents you’ll need.
Frequently Asked Questions
Can I get a refund if I cancel my tour?
Yes, refunds are available as per our cancellation policy. Please check the Terms & Conditions for details.
Do you offer guided tours for solo travelers?
Absolutely! We have guided and group options available for solo adventurers.
Is travel insurance included?
No, but we strongly recommend you purchase travel insurance before your trip.
Travel with confidence
Adventure Planners Pakistan has been organising unforgettable tours since 2015. With our support team and local experts always ready to assist, you’re never alone on the road. Your journey begins with a question — we’re here with answers.